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ECHO Family Care Partners

This Is Us

Mission • Vision • Strategy


What Drives Us

Simply stated, the example of Jesus to care for the marginalized, the overlooked, and the forgotten is what motivates our work every day. Our mission is fueled by this.

Our mission is simple, too:


We work to care for isolated families to bring stability and connection and to eliminate the need for foster care interventions.

Imagine If...

What if every family in Coastal Virginia was so well connected to a caring community that they never needed foster care interventions?


That's our vision and we're inviting you to join us.


It's lofty and it's going to take some time, but we believe it's possible and we'll fight for it every day, until every child knows the stability of a lasting, loving family.

How We Do It


We're all about building community and that starts with our partners. We collaborate with local child-serving agencies, churches and other community organizations and businesses to help meet the needs of families.


Our programs are designed to meet the practical and social needs of the families in our care. From monthly diaper distributions, to home and car repairs, and trauma competencies, our goal is to provide resources that bring families stability and connection.

Randall Nichols

Executive Director of Partnerships

Randall is husband to Kelley and together they are parents to five chilren. Randall was born in Auburn, Alabama and by nature is a lifelong fan of Auburn University Football (War Eagle). He spent his first career as a performing musician and worship leader for various churches across the Southeast. He dreams of one day being a recreational pilot, but until then, he and Kelley and their family enjoy being outside and on the water. 

Kelley Nichols

Executive Director of Programs

Kelley is wife to Randall and mom to five amazing kiddos. She was raised in Alabama and holds two BS degrees as an alum of Auburn University, University of Alabama in Birmingham, and the University of Montevallo. She has had an extensive career in research, case management, and counseling. She loves to be outside, especially at the beach.

Sophie Stephenson

Resource Manager

Sophie is married to Nathan and they have two sweet puppies. Sophie hold a BS from Christopher Newport University and is currently completing work toward her Masters from LSU. She and Nathan enjoy hiking and camping and spending time with friends.

Arial Jones

Community Coordinator

Arial is married to Edwin and together they have three beautiful children. Arial and Edwin serve as pastors at The Bridge Church in Hampton, VA. Arial is a graduate of Hampton University where she majored in Marketing and she holds an MBA and is passionate about helping others succeed. She is also the founder JAE Enterprises. 

Randall Nichols



ECHO Family Care Partners

Meredith Malpass




Kelley Nichols



ECHO Family Care Partners

Carlyn Menser

Board Member


RE/MAX Connect

Philip Forbes, IV

Board Member


Mulkey, Forbes, Reid & Barton, PLC

Jamey Menser

Board Member


Dumpster Dudez of Hampton Roads

Board of

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